Head Of Operations

Eight Medical


Full time


Jan 11

About The Role

Eight Medical is looking for a professional with excellent operations, management and an entrepreneurial attitude to be the Head Of Operations, reporting to the Chief Executive Officer.

What do you need to be considered successful

The ideal candidate for the role will be someone who is skilled in management and who is knowledgeable in the use of MS Office Suites and Data Analytics.

  • Creating strategies with Senior Management
  • Developing policies that will correlate with the policies
  • Implementing effective processes and standards
  • Managing customer service and ensuring customer retention
  • Managing all IT and technology solutions
  • Overseeing compliance with regulations
  • Reporting on all operational progress
  • Managing budgets
  • Maintain thorough and accurate record keeping of expenses, revenues, patient data and other business critical information
  • Recruiting, interviewing and Hiring staff
  • Analyzing productivity data and optimizing staffing and production capacity
  • Using historical data to forecast future buying patterns
  • Maintaining a good working knowledge of their industry including the challenges and opportunities in the sector
  • Working closely with other heads of departments to improve efficiency
  • Creating and delivering presentations
  • Designing new processes to improve quality or increase productivity or profitability
  • Supervise the maintenance of all facilities, equipment, and assets of the ecosystem relevant to our service delivery
  • Coordinate correspondence with government agencies/standards and other related regulatory bodies, ensuring strict compliance to obligations
  • Manage payables and receivables from corporate/organizations and vendors (billing, collection and invoices)

How important are you to the bottomline

You will be charged with monitoring, maintaining, and resolving drivers issues within their Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.

The biggest problem solving duties on the job

In this role, you will dig deep into monitoring, evaluating and ensuring processes that make the organization more efficient, effective, and amazing. If you've got zeal, some big ideas, and an uncanny knack for taking charge and managing, this is the role for you!

What do you need to have done in your career

  • Degree in any Business, medical or related discipline
  • 4-6 years experience in operations roles.
  • Experience in a Patient/health care-centric industry is an added advantage.(e.g. HMO, Hospital, Laboratory etc)
  • Knowledge of business functions
  • Excellent organizational and leadership qualities
  • Proficient in the use of Microsoft Suites (Excel).
  • Ability to manage people.
  • The candidate must possess an eye for details.

Who You'll Be Working with:

Directly reporting to our CEO and closely working with our Operations team

What do you stand to gain

  • Salary compensation between 500k - 750k
  • Reimbursement for travel.
  • Health benefits.
  • Time off allowance.
  • Part sponsorship for Commercial business certifications
  • Corporate outings and events.
  • Perks like “Staff discount” & “flexible working location policy.”

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Eight Medical

We are transforming the way people access healthcare, enabling anyone to receive care in minutes leveraging a combination of people, partners, ambulan...