People Operations Manager


Lagos, Nigeria Remote

Full time



May 9

Waza is a B2B payments company that operates a platform for emerging markets. They are a YCombinator-backed startup with $1.3m in pre-seed funding and growing at about 600% month-on-month. Their core focus is to make it easy for businesses to make B2B payments globally. They are dedicated to solving the problem of slow, expensive, and inefficient payment systems in emerging markets, which can be a significant barrier to business and economic growth. Waza provides businesses with access to fast, reliable, and affordable payment, liquidity, and processing services in Nigeria and Ghana and is scaling into new emerging markets in the next few months. They are a small team of former founders, engineers, and business and legal professionals building towards making B2B payments easy and accessible in emerging markets.

About The Role

They are looking to hire a People Operations Manager to join the team, someone who can conceptualize, execute, and scale processes, programs and develop a world-class people experience.

What Do you need to do to be considered successful?

As the People Operations Manager, you will oversee the rapidly growing business and work with the team to strategize, implement and scale systems and processes to help people succeed. You will also be responsible for the following:

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Building & championing that culture - of a welcoming, encouraging, fun environment for all employees
  • Identify opportunities and provide creative solutions to improve people systems, processes, and policies across Waza.
  • Act as a partner to managers and provide support on all things people-related, such as performance management & amp; coaching, employee relations and people processes.
  • Develop and administer programs, procedures and guidelines to help align the workforce with the strategic goals of the company
  • Lead the implementation of the performance management system that includes performance development plans and employee development programs .
  • Work closely with the management and provide decision support through HR metrics
  • Manage the nuts & bolts of helping things run smoothly from an HR standpoint.

How Important are you to the bottom line?

You will have overall responsibility for directing the efforts in human resources, recruiting, diversity & inclusion, learning & development, and various cultural initiatives of the organization.

The Biggest Problem Solving Duties On the Job

Your focus will be on developing talent and fostering an environment of high-performance, innovation, and passion that will help the company flourish.

What do you need to have done in your career?

  • 5+ years of experience in a high growth startup preferably in the fintech space.
  • Bachelor degree in HR or Business Management (or related degree).
  • Broad knowledge and experience in organizational planning and development, employee relations and training and development
  • Have a strong understanding of general people policies and procedures and employment/labor laws
  • Highly effective verbal, written, and presentation skills to articulate ideas and plans clearly, accurately, and effectively with all levels of internal and external audiences.

What do you stand to gain?

  • A chance to be an early member of a high-growth startup
  • We pay competitively in the Nigerian market for the matched experience and role
  • Amazing work culture and a company that truly cares about creating the best and most fun place to work
  • We offer health insurance that includes dental, optical & covers major surgeries.
  • Interest-free staff loans upon confirmation
  • We currently work fully remote
  • Stock options for early employees.
  • Annual Training budget.

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A B2B payment platform